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Armed with knowledge that vet visits stressed out Kingston, Stacy wiped out the inside of his carrier with Taking time and being kind: Stacy Bergin, who provides front-office support at the clinic, recently adopted a cat, a handsome, orange-cream Devon Rex. Right away, the adoption staff informed her he would need to be sedated for any routine procedures, like cleaning ears or trimming nails.The pet experiences less emotional suffering overall, but is more likely to get important treatment sooner because vet visits are no longer so chaotic that they are postponed or avoided.Īnd, although this approach requires ongoing training and renewal fees, it also benefits veterinary staff, who are able to give pets a more thorough examination while experiencing less stress as they watch a once-aggressive patient react with calm. Owners experience less stress about bringing a panic-stricken Papillion into the clinic. It’s a smart marketing strategy, but do these measures really make a difference? Yes, Gruchow says, and it benefits all involved.
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Owners also are invited to take a free pheromone-treated bandanna to soothe their pets while awaiting appointments, and cat owners are invited to place a pheromone-scented towel over or inside the carrier. Every exam room is also outfitted with Fear Free educational materials, treat jars for multiple species, calming music boxes or special diffusers which emit synthetic versions of the pheromones that mother dogs and cats secrete to calm and comfort their newborn litters.
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“Fear Free-Certified” plaques hang throughout the building and exam rooms display charts which show how to monitor a dog, a cat - or even a rabbit or rat - for signs of fear. University Drive to see how thoroughly the Fear Free philosophy has been folded into its culture. One only has to glance around the large clinic at 1441 S. Everyone signs a pledge that they are committed to Fear Free and they understand it is a job requirement.”įear Free practices range from minimizing restraint with special handling techniques which are gentle and accommodate a pet's comfort level safe, effective medications to help pets relax and the use of dog or cat pheromones to increase feelings of security and familiarity, Gruchow says.
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"All current employees are certified, unless they have been newly hired, in which they have 90 days to complete the certification during their training period. "A job requirement in all positions is to receive the certification and to maintain the annual requirements for renewal," Gruchow says.
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Is the first in North Dakota in which all 36 employees - from veterinarians to kennel assistants - are certified in this gentler approach to animal care, says Natalie Gruchow, AHC’s certified veterinary practices manager who is also “elite-level” certified in Fear Free methods. Many veterinary clinics have one or multiple staffers with Fear Free certification however,